TERMS & CONDITIONS

1. Reservations & Payment

All reservations require full payment at the time of booking (room rate plus applicable taxes).
Payments are accepted via major credit/debit cards. Cash may be accepted at the property’s discretion.
Rates are subject to change without prior notice, except for confirmed reservations already paid in full.

2. Check-In / Check-Out

3. Guest Responsibilities

Guests must present a valid photo ID and credit card at check-in.
The registered guest is responsible for all charges, damages, and behavior of their party during the stay

4. Property Rules

Non-Smoking Policy: All rooms are non-smoking. This includes but is not limited to, cigarettes, marijuana and vaping of any kind. A cleaning fee of $250 will be charged for violations.
Pets: Pets are permitted in designated rooms only, subject to a nightly fee. Guests must notify the motel in advance if traveling with pets. If additional cleaning is required due to pet hair, odors, accidents, or damage, a minimum of $150 cleaning fee will be charged to the guest’s account
Quiet Hours: 10:00 PM – 7:00 AM. Excessive noise or disruptive behavior may result in eviction without refund.
Parking & Boats: Complimentary on-site parking is provided. Boat and trailer parking is available in designated areas only.

5. Damages, Cleaning & Extra Charges

Missing or damaged linens, towels, or furnishings will be billed to the guest’s account.
Excessive cleaning needs (such as food spills, trash, or pet mess) will incur a minimum $100 cleaning fee.

6. Liability

Cool City Motel is not liable for accidents, injuries, illnesses, or loss of personal property during your stay.
Use of motel amenities, such as the fish cleaning station, fire pit, and playground, is at the guest’s own risk.

7. Management Rights

Management reserves the right to refuse service or evict guests for violation of these terms, illegal activity, or behavior that endangers staff, property, or other guests.
Decisions made by motel management are final.

8. Alcohol Policy

Guests of legal drinking age (21+) are permitted to consume alcohol in their rooms or in designated outdoor areas.
Alcohol may not be consumed in public walkways, hallways, or common areas unless specifically permitted by motel management (e.g., during special events).
Excessive drinking, disruptive behavior, or intoxication that disturbs other guests or staff will not be tolerated and may result in eviction without refund.
Guests are responsible for their own safety and behavior while consuming alcohol. Cool City Motel assumes no liability for accidents, injuries, or damages related to alcohol consumption.
Selling or distributing alcohol on motel property without prior approval and proper licensing is strictly prohibited.

9. Minimum Age Policy

Guests must be at least 18 years of age to reserve and check into a room at Cool City
A valid government-issued photo ID is required at check-in to verify age.
The registered guest must be present throughout the stay and is responsible for the conduct of all occupants in the room.
Reservations made by individuals under the age of 18, or for unaccompanied minors, will not be honored and may be subject to cancellation without refund.

10. Firearms & Weapons Policy

For the safety and comfort of all guests and staff, firearms, explosives, and other weapons are strictly prohibited on motel property, except as expressly permitted by law.
Guests who are legally permitted to carry firearms must ensure that all weapons are unloaded, secured, and stored safely at all times.
Open carry of firearms is not permitted in any common areas of the motel, including the lobby, hallways, and outdoor gathering spaces.
Any display, brandishing, or irresponsible handling of a firearm or weapon will result in immediate eviction without refund and may be reported to law enforcement.
Cool City Motel is not responsible for accidents, theft, or misuse of firearms or weapons brought onto the property.